Learning and development opportunities at Shurgard
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We understand that you can't know everything from the very first day you start your career with us. So let’s take a look at how we will help you grow in your new role within our company.

Our Induction Programme

We provide new employees with an extensive Induction Programme which lasts several weeks for European Support Centre staff and 16 weeks for an Assistant Store Manager.

Assistant Store Managers benefit from:

  • A 16-weeks' induction programme
  • A mix of training, coaching, role-plays and testing
  • Shadow training at the store
  • Permanent support from the District Manager and District Trainer

District Managers benefit from:

  • A 12 months' induction programme
  • A mix of coaching, training and peer support
  • In-store training
  • Regular check-in points
  • Direct support from the Senior District Manager and Market Manager
  • Annual training and development programmes

European Support Centre staff benefit from:

  • A3 weeks' induction programme
  • Coaching, inside and outside training
  • Focus on soft skills and technical skills
  • Meetings with team members to understand how the team functions and works together
  • Optional meetings with members from other departments to understand the overall business

Our Academy Programme

After you’ve completed the Induction Programme, we invite you to take part in our Academy Programme. It’s a series of training modules delivered via e-learning, classroom and individual coaching moments.

The e-learning modules cover all the technical sales aspects, systems, and processes. For each, we will explain the theory, provide the links to the documentation, and an assessment.

During this entire programme, your manager will coach and support you. Through an online platform you will also receive permanent feedback and a checklist that shows you where you are and what it takes to be promoted.

For example, for Assistant Store Managers there are 5 stages to your store career:

  • Junior Assistant Store Manager
  • Assistant Store Manager
  • Senior Assistant Store Manager
  • Store Manager
  • Senior Store Manager

At every stage of your career, our Academy Programme covers all the competencies you need to be promoted to the next level.

Ongoing Coaching

At Shurgard, we provide our employees continuous feedback to grow professionally and personally. So coaching will be part of the day-to-day interaction between you and your manager.

We also invest in a wide range of courses for you to grow both your hard skills as well as your soft skills, such as communication, problem-solving and time management.

Our managers are trained and coached permanently as well. So the coaching culture goes straight to the top, with even regular visits of our CEO and Vice-Presidents to provide support and ongoing coaching!