The Audit team is based at our European Support Centre in Brussels.
Its role is to act as an independent, objective business partner that evaluates and improves the effectiveness of risk management and control.
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Our Executive Assistants are based at our European Support Centre in Brussels and provide top-level administrative support and assistance to the executive team members of Shurgard Self Storage.
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Our Finance Team is based at our European Support Centers in Brussels and Luxembourg.
Key teams and their responsibilities are:
Our HR team is based both at our European Support Centre in Brussels and across our seven markets.
HR is a key partner for Operations, assisting with recruitment, employee relations, payroll, professional development and more.
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The IS team is based at our European Support Centre in Brussels. Its role is to optimise system stability, security and performance as well as implement future technology.
The IS Team is divided into four key teams:
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Our Legal team is based at our European Support Centre in Brussels.
The Legal team provides multidisciplinary support to ensure that Shurgard is complying with all aspects of the legal environments in which it operates.
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Our Marketing team is based at our European Support Centre in Brussels. This team is responsible for brand, communication, advertising, websites and the acquisition performance of all Shurgard properties.
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Markets is the biggest team working at Shurgard and the beating heart of our business. The team is involved in running our stores, dealing with customers, managing and developing others.
Key functions include:
The Operation Support team is based at our European Support Centre in Brussels. They are an integral part of the team responsible for the quality of service provided to Shurgard’s customers, by monitoring and evaluating operational performance as well as customer reviews across all our stores in Europe.
This team is also responsible for keeping our key operational support tools updated which are used across Europe by the Operations management and store staff.
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Our Pricing team is based at our European Support Centre in Brussels and is responsible for the pricing strategy of all our stores in Europe as well as keeping track of the company’s revenue and looking for ways to improve it.
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Our Real Estate team is based at our European Support Centre in Brussels, but is also present across our seven markets.
The team is responsible for the development and management of the company’s buildings. Roles include:
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The Transformation team is based at our European Support Centre in Brussels. Its role is key for the evolution of Shurgard to centralise and rationalise all initiatives in different fields of the company and make sure we combine these changes in the most efficient way.
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